INNERGIA LABS
Giving Control Back to Business Owners

Sarah noticed the average customer spends at her F&B outlet chain had flatlined and even started declining in some areas.

SYCARDA was deployed across all her outlets. She began to analyse her top performing SKUs and how her customers were matching them with other menu items. She then came up with meal combos based on her analysis and launched them across her stores. She was able to track her stores sales performance and average customer spends against previous periods easily and with real time information.

This SYCARDA-enabled initiative helped her increase her average customer spend by 8% across her outlets representing a 50x return on her SYCARDA investment.

Jerry was already on SYCARDA, but wanted to introduce a new loyalty system to his outlets. However the system required him to install tablets and to train his staff to use them. This provided an issue of cost of hardware as well as the cost of training their staff continuously in a high employee turnover environment.

Using SYCARDA, he decided to train his staff to key in the mobile numbers of his customers for each transaction. SYCARDA, detecting the mobile number on the receipt will automatically identify it as a loyalty receipt and send it over to the loyalty system for processing.

This simple workaround removed the need for additional hardware and reduced the cost of training for the staff, plus an ROI of 250% on the cost of SYCARDA.

Samantha and her team had to manually prepare reports each week across their 20 retail fashion stores for their senior management. The process involved managers asking the IT department to pull different reports from their Point-of-Sale server, creating composite reports and designing the charts for presentation. This would normally take their managers half a day to compile.

By deploying SYCARDA to the Point-of Sale server, the data was automatically captured, consolidated, analysed and visualised. All in real time.

The managers saw an 87.5% productivity increase as they could now just present real time data on their dashboards with the charts and visualisations all built and ready to go.

As Operations Manager of a successful supermarket chain, Tasha was having issues monitoring their sales activities across all outlets with their ageing point-of-sale system. They faced challenges in auditing their individual stores to check on their managers’ performance. Consequently, this impacted their confidence in growing their chain and establishing more outlets.

After a one-month trial Tasha was suitably impressed with SYCARDA’s ability to consolidate and analyse the numerous data points and reports, comparing the different stores across the entire chain. She duly convinced her management to sign-on immediately.

SYCARDA has helped them establish greater control over all their outlets without the prohibitive cost of replacing the entire point-of-sale system. With the level of information they now possess across all their outlets, Tasha and her management now feels confident enough to open new stores and keep growing their chain.

Jack’s golf course chain was struggling to collect timely sales data from their clubs. Each club had three retail outlets - a Food & Beverage outlet, a golf pro-shop and the main counter to pay for greens and membership fees.
Furthermore, each retail outlet uses a different point-of-sale system. This was hampering the consolidation of their data and it typically took two weeks to compile their sales reports.

Jack deployed SYCARDA across all their retail outlets in the golf clubs and was able to collect and collate all their sales data in real time.

Jack’s management team is now able to see up-to-date sales figures across all their golf clubs. This allows them to better control and track the performance of their sales and marketing activities across their entire golf course chain

As the owner-operator of a busy cafe, Adam is bogged down by having to manually compile his sales data over several days each month. He was also very troubled by the discrepancies in his inventory compared to sales figures.

He installed SYCARDA to his existing point-of-sale system without disrupting his daily operations, and since then has been able to intuitively navigate his way through his sales reports without the need for extensive training.

Adam is now able to generate consolidated reports and analysis with ease. In addition, with SYCARDA’s audit reports, he detected irregular transactions being performed by some of his employees. As a result, he has tightened his store operating procedures to prevent future incidents.